Home maintenance hotline

Who do you call when you need advice about maintenance of your house?

With your IDA Forsikring building insurance, you get access to Tryg Bolighotline (a home maintenance hotline) – a hotline with professional experts who can help you with damage to your home. You can get advice on both repairing and preventing damage.

Perhaps you have climate-related challenges? Tryg Bolighotline is ready to provide guidance in that area as well.

With Tryg Bolighotline, you get:

• Advice from competent experts
• An option to send pictures via email to illustrate the problem
• Aces to professionals with a background in construction/engineering 

Do you have questions about maintenance of your house? Ask the experts who are ready to provide advice and guidance on everything from damage to prevention. For example:

• How can I ensure that the basement does not flood?
• Is my area particularly exposed to heavy rains or storm surges?
• How do I protect the roof and facade so that they can withstand storm damage?
• Our water meter is turning even though we are not using water – what does that mean?
• There is a crack in the outer wall – what do I do first?
• Why does the entrance hall smell of mold, and how do I get rid of it?
• Is it dangerous that soot runs down the chimney?
• The HFI keeps tripping – what could be the reason?

How to contact Tryg Bolighotline

You can find the phone number and email address under Extra Security on My Page.

• Call Tryg Bolighotline: Please have your policy number ready for faster help.
• Write to Tryg Bolighotline: Remember to provide your policy number, your name, your address and your phone number in the email, and please attach pictures or video of the problem. This makes the advice more precise.

You can find your policy number on your building insurance in the insurance overview on My Page.