Cancellation coverage

What Does Cancellation Coverage Include?

Cancellation coverage provides financial protection if you need to cancel your holiday or trip due to unforeseen events, accidents, or illness. With this coverage, you won't lose your money or vacation; instead, you can receive a refund and reschedule your trip at no additional cost.

Cancellation coverage applies in the following situations:

• If you must cancel your trip due to an emergency or personal injury.
• If family members experience a serious illness.
• Unforeseen events include divorce, job layoff, death, a deferred exam, or a fire at your home.
• Events like terrorism, natural disasters, or epidemics occurring in the country you plan to visit.

Please note that cancellation coverage is optional for your travel insurance.

Important Dates:
- If you purchased travel insurance after June 1, 2022, you must add cancellation coverage before booking your trip.
- If you purchased travel insurance before June 1, 2022, you must add cancellation coverage at least 12 days before departure.

Cancellation coverage is specific to the area you selected for your travel insurance.

If you purchased your travel insurance after June 1, 2022, you can select the cancellation coverage amount based on the cost of your trip. However, you cannot select a specific coverage amount if you purchased IDA Travel Insurance before June 1, 2022. In case of cancellation, the maximum amount covered by the insurance is DKK 88,221 (indexed as of 2022). If you require a higher coverage amount, please contact IDA Forsikring at 70 21 01 91 or message us.

You may also write to IDA Forsikring to request a change to the insured amount for your cancellation coverage.

What IDA Cancellation Coverage Does Not Cover

Cancellation coverage does not include the following situations:

• If you purchased IDA Travel Insurance after June 1, 2022, and added it to your policy after making the first payment for the trip.
• If you purchased IDA Travel Insurance before June 1, 2022, and added cancellation coverage less than 12 days before your scheduled travel date.

Additionally:

• Suppose you choose to add cancellation coverage after the reason for cancellation has already occurred, such as if you sustained a bone fracture yesterday, but add coverage today. In that case, it will not cover you if you cannot travel.
• If you refused medical treatment for your illness or injury before booking the trip, you decided to stop treatment.
• Any expenses that the travel agency, public authorities, or similar entities should cover.

When should I buy cancellation coverage?  

If you purchased IDA Travel Insurance after June 1, 2022, add it before making trip payments.  

If you bought IDA Travel Insurance before June 1, 2022, ensure you purchase cancellation coverage at least

12 days before departure.

Can holiday cancellation protect me if I am pregnant?

If your travel insurance is valid, it typically covers cancellations due to an acute illness or if your doctor determines that travelling is unsafe for you during your pregnancy.

For more information, read about pregnancy and travel insurance.

Cancellation Cost Information

You cannot purchase cancellation coverage from us without having IDA Travel Insurance.

If you already possess travel insurance, you can view the price of this insurance add-on on your My Page.

You can calculate your price here if you do not have travel insurance.

How to Purchase Holiday Cancellation Cover

You can add holiday cancellation coverage to your travel insurance through My Page.

Are you unsure if you already have this coverage? Log in to My Page to review your insurance policy and check your coverage details.

To view or add cancellation coverage, log in to My Page.