Frequently asked questions about roadside assistance

What is roadside assistance?

Roadside assistance is an optional add-on for your car insurance designed to help in various road-related incidents.

What does roadside assistance cover?

You can rely on roadside assistance for help in the following scenarios:

• Engine failure or breakdown 
• Injury or illness 
• Involvement in an accident

Does roadside assistance include jump-start assistance?

Yes, jump-start assistance is covered by roadside assistance. Whether your car experiences a dead battery or engine troubles, jump-start assistance is available for all breakdowns.

Roadside assistance will transport electric vehicles running out of power to the nearest charging station since on-site recharging is impossible.

Does roadside assistance cover all of Denmark?

Roadside assistance is available throughout Denmark and covers the route E65 leading up to Ystad, Sweden. Additionally, it provides coverage for the first 25 kilometres from the border into Sweden and Germany. However, it’s important to note that roadside assistance does not extend its services to Greenland and the Faroe Islands.

Am I covered abroad?

If you have comprehensive coverage, Tryg Roadside Assistance Europe covers you. Explore additional assistance options provided by Tryg Roadside Assistance Europe to fully understand your coverage.

What are the benefits of roadside assistance?

The advantages of roadside assistance include:

• Quick on-the-spot assistance
• Peace of mind for drivers
• Savings on expensive call-out services

Who should I contact for roadside assistance?

You can call Tryg Roadside Assistance at 70 11 20 00 when you require roadside assistance.

This access applies whether you have roadside assistance as part of your car insurance or comprehensive coverage with Tryg Roadside Assistance Europe.

Get help with roadside assistance at IDA Forsikring

If you have further inquiries regarding our roadside assistance, please get in touch with us at 70 21 01 91. Our advisors can assist you, ensuring your safe return to the road.