Frequently asked questions about roadside assistance

How are you covered with roadside assistance? And where are you covered? Get more insights into the most important information and frequently asked questions here.

Roadside assistance questions and answers

What is roadside assistance?

Roadside assistance is an optional add-on for your car insurance designed to help in various road-related incidents.

What does roadside assistance cover?

You can rely on roadside assistance for help in the following scenarios:
  • Engine failure or breakdown 
  • Injury or illness 
  • Involvement in an accident

Does roadside assistance include jump-start assistance?

Yes, jump-start assistance is covered by roadside assistance. Whether your car experiences a dead battery or engine troubles, jump-start assistance is available for all breakdowns.For electric vehicles running out of power, roadside assistance will transport them to the nearest charging station since on-site recharging is impossible.

Does roadside assistance cover all of Denmark?

Roadside assistance is available throughout Denmark and covers the route E65 leading up to Ystad, Sweden. Additionally, it provides coverage for the first 25 kilometres from the border into Sweden and Germany. However, it’s important to note that roadside assistance does not extend its services to Greenland and the Faroe Islands.

Am I covered abroad?

If you have comprehensive coverage, you are covered by Tryg Roadside Assistance Europe. Explore additional assistance options provided by Tryg Roadside Assistance Europe for a complete understanding of your coverage.

What are the benefits of roadside assistance?

The advantages of roadside assistance include:
  • Quick on-the-spot assistance
  • Peace of mind for drivers
  • Savings on expensive call-out services

Who should I contact for roadside assistance?

You can call Tryg Roadside Assistance at 70 11 20 00 when you require roadside assistance.This applies whether you have roadside assistance as part of your car insurance or comprehensive coverage with Tryg Roadside Assistance Europe.

Get help with roadside assistance at IDA Forsikring

If you have further inquiries regarding our roadside assistance, please contact us at 70 21 01 91. Our advisors can assist you, ensuring your safe return to the road.

Table of contents

What is roadside assistance?

What does roadside assistance cover?

Does roadside assistance include jump-start assistance?

Does roadside assistance cover all of Denmark?

Am I covered abroad?

What are the benefits of roadside assistance?

Who should I contact for roadside assistance?

Get help with roadside assistance at IDA Forsikring

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