Find answers to your IDA Cyber Insurance questions

How do I report damages and incidents?

In case of severe incidents, contact emergency services at 1-1-2. For non-severe situations you can't resolve on your own, reach out to IDA Forsikring at 70 21 01 91.

What to do if I'm unsure whether the insurance covers the situation?

It is strongly advised to contact either emergency services or your insurance provider immediately to ensure you receive the proper assistance. Even if your situation isn’t covered, the call is still free.

Does the insurance cover expenses for restoring systems and networks?

Yes, the insurance covers expenses for data, system, and network restoration caused by viruses, DDoS attacks, employee errors, or similar issues.

Is a ransom paid for ransomware or other extortion?

To prevent significant losses, a ransom may be paid, but this needs approval from the insurance company first.

Do you cover cases where an employee steals information?

The insurance covers liability claims that may arise from an employee's theft, except for thefts committed by executive employees.

What's the difference between Cyber Insurance and Netbank Insurance?

Cyber Insurance covers IT system and network restoration costs, liability claims due to data breaches or theft, and provides legal and PR assistance.

Netbank Insurance covers electronic theft, like hacking, leading to unauthorised access to online banking systems.

What's the difference between Cyber Insurance and Professional Indemnity Insurance?

Cyber Insurance covers IT system and network restoration expenses, liability claims related to data breaches or theft, and offers legal and PR support.

Professional Indemnity Insurance for Advisors covers financial claims from a third party resulting from errors or omissions in professional advice. This could be advice provided to customers or business partners that lead to significant financial losses.